Consumer Information

Things you should ask before hiring a Roofing Contractor

  1. Does the contractor have a current roofing contractor’s license (C-39) issued by the State of California and a current city license (where applicable)?
  2. Does the contractor have both Liability and Workers’ Compensation Insurance, and can the company furnish the original Certificates of Insurance for each? (Photocopies should not be accepted)
  3. Can the company provide a list of former customers?
  4. Is the contractor a member of the SDRCA? If not, why so?
  5. Is payment upon completion? NEVER GIVE FULL PAYMENT UNTIL THE JOB IS COMPLETED!!! The law states that the contractor can only receive 10% of the contract price or $1,000.00, whichever is less, as a down payment.
  6. Will the contractor furnish a written contract with explicit payment?
  7. Instructions and total price?
  8. Does the contractor have a start and completion date?
  9. Will the contractor furnish you with his own written guarantee?
  10. Will the contractor furnish you with a manufacturer’s warranty?
  11. Is your contractor going to obtain the required roofing permits? Be leery of the contractor that asks you to obtain such permits.

Professional Roofing Contractors can provide the following:

  1. A permanent place of business that includes a permanent address, telephone number, tax identification number, California Roofing Contractor’s license, and where appropriate, a city business license.
  2. Proof of current Liability and Workers’ Compensation Insurance.
  3. References on previous customers and jobs.
  4. Warranties that cover both workmanship and materials.
  5. A list of completed projects that include the project, owner, architect and contact person.

Professional Roofing Contractors are:

  1. Properly licensed
  2. Committed to high quality work
  3. Service oriented
  4. Ethical in their business dealings
  5. Established, proven, reliable
  6. Technically competent
  7. Willing to stand behind their work
  8. Committed to the industry